Answer
The EEO Counselor cannot advise on whether you have a "good case" or on what action you should take regarding an issue. This is because EEO Counselors represent the EEO process and are required to remain neutral at all times. This also means that an EEO Counselor does not side with or represent management or the Agency. What the EEO Counselor can do is provide information about your options and answer general questions you may have about the EEO process to assist you in making an informed decision.
If you do feel you need guidance or expert advice on the EEO process, you have the right to retain an attorney or representation at any time during the process (see Rights and Responsibilities for specific details and ask your EEO Counselor if you have further questions).